Support

Browse FAQs, get tips, or contact our support team — we're here for you 7 days a week.

How do I earn money on PixiJobs?
You can earn by completing tasks, participating in contests, or using features like Try Your Luck.
What is the minimum payout amount?
The minimum withdrawal amount is $5 unless stated otherwise.
What payout methods are supported?
We support PayPal, Skrill, Wise, Payoneer, Airtm, crypto (USDT, BTC), and gift cards (Amazon, Google Play).
When will I receive my payout?
All withdrawals are processed manually. Please allow up to a few business days depending on workload and method.
Do I need to verify my identity (KYC)?
Yes, KYC is required before your first withdrawal. You’ll need to upload a selfie, a valid ID (front and back), and a selfie holding that ID.
Can I use more than one account?
No, only one account per user is allowed. Duplicate or fake accounts may be banned without warning.
Is Try Your Luck gambling?
No, it’s a promotional feature that uses only your earned PixiJobs balance. No deposits or real money stakes are involved.
Why was my withdrawal declined?
This may happen due to failed KYC, suspicious activity, or incorrect payout details. Contact support for help.
Can I get a refund for a campaign I created?
Refunds are available 24 hours after campaign creation.
What should I do if I don’t receive a confirmation email?
Check your spam or junk folder. Still nothing? Please make a ticket.

Have a question or need help? Write to us at:

support@pixijobs.com